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Average rating:  
 45 reviews
by North East Precision on Jet-Tek
*Support/Response Speed (1-10): 10
*Satisfaction and Quality (1-10): 10
*Overall Experience (1-10): 10

Never had a problem.

by Technifab on Jet-Tek
*Support/Response Speed (1-10): 1
*Satisfaction and Quality (1-10): 1
*Overall Experience (1-10): 1

Everything went perfectly.

by Ralph - Bombardier on Jet-Tek
*Support/Response Speed (1-10): 10
*Satisfaction and Quality (1-10): 10
*Overall Experience (1-10): 10

Amazing Customer Experience

by CHERYL on Jet-Tek
*Support/Response Speed (1-10): 4
*Satisfaction and Quality (1-10): 5
*Overall Experience (1-10): 5

I was thrilled with extensive inventory so that I could get what I needed quickly. However, I paid for 2 day shipping...and the items weren't shipped until 6 days after the promised ship date. I requested tracking info multiple times with no response. Im not able to close this PO because I have no documentation stating items were received at drop ship site. Jet Tek can provide items reasonably priced that are difficult to find elsewhere. I'd like to see better customer service and response.

I'm sorry you experienced slow shipping with us on this occasion. We appreciate your business and would like to work with you on future orders to avoid any delays.

by Simms International on Jet-Tek
*Support/Response Speed (1-10): 10
*Satisfaction and Quality (1-10): 10
*Overall Experience (1-10): 10

great purchase and great service

by Chad Melton on Jet-Tek
*Support/Response Speed (1-10): 10
*Satisfaction and Quality (1-10): 9
*Overall Experience (1-10): 9

On time delivery with paperwork. Only gripe can at times be higher than average prices.

by Rolls Royce on Jet-Tek
*Support/Response Speed (1-10): 6
*Satisfaction and Quality (1-10): 8
*Overall Experience (1-10): 7

Took some time getting status on PO's but always seems to deliver on time.

by Dale on Jet-Tek
*Support/Response Speed (1-10): 10
*Satisfaction and Quality (1-10): 10
*Overall Experience (1-10): 10

We have always been impressed by the attention and concern for each and every order that we have placed with your company. Any issue that has ever arose has been handled timely and efficently. This is why we continue add more line items with your company for our projects. Thanks for all you do. You better hang on to Lana, she is one of the most pleasant people that I get to deal with not to mention Knowledgeable . Great Job all around.

by Alan Haynes on Jet-Tek
*Support/Response Speed (1-10): 6
*Satisfaction and Quality (1-10): 9
*Overall Experience (1-10): 10

I like the Donation to Charity. Nice.

by KANGKAN - Buyer TASL on Jet-Tek
*Support/Response Speed (1-10): 8
*Satisfaction and Quality (1-10): 9
*Overall Experience (1-10): 9

Lana is very helpful in quotations.

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